PRIVACY POLICY

Effective Date: September 1, 2026

Stellar Aesthetics Studio (“Stellar Aesthetics Studio,” “Stellar,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you provide to us through our website, online booking services, and communications.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, communicate with us, or use our online services.

By using our website or voluntarily providing information to us, you understand that your information will be handled as described in this Privacy Policy.

1. INFORMATION WE COLLECT

Depending on how you interact with Stellar Aesthetics Studio, we may collect information including:

Information You Provide

  • Name

  • Phone number

  • Email address

  • Mailing address

  • Appointment and scheduling information

  • Information submitted through contact or booking forms

  • Communications you send to us

  • Information necessary to process payments

  • Information you voluntarily provide regarding your services or inquiries

If you become a patient of Stellar Aesthetics Studio, additional health and treatment information may be collected as part of your patient record. Such information may constitute Protected Health Information (“PHI”) and may be subject to additional privacy protections under applicable federal and state law.

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Pages visited

  • Date and time of visits

  • Referring website

  • General website usage information

We may use cookies, analytics tools, or similar technologies to help operate and improve our website.

2. HOW WE USE INFORMATION

We may use information we collect to:

  • Respond to inquiries and requests;

  • Schedule and manage appointments;

  • Provide information regarding our services;

  • Communicate with clients and patients;

  • Send appointment confirmations, reminders, and other service-related communications;

  • Process payments and transactions;

  • Provide customer service;

  • Maintain business and administrative records;

  • Improve our website, services, and customer experience;

  • Operate and maintain our business;

  • Comply with applicable laws and regulations; and

  • Protect the security and integrity of our website and business.

We will not use personal information for purposes unrelated to those described in this Privacy Policy except as permitted or required by law.

3. TEXT MESSAGING AND SMS COMMUNICATIONS

If you voluntarily provide your mobile telephone number and affirmatively consent to receive text messages from Stellar Aesthetics Studio, we may use SMS messaging to communicate with you.

Text messages may include:

  • Appointment confirmations;

  • Appointment reminders;

  • Scheduling communications;

  • Responses to inquiries;

  • Service-related communications;

  • Follow-up communications; and

  • Other communications for which you have provided appropriate consent.

Message and data rates may apply. Message frequency may vary.

Consent to receive text messages is not required as a condition of purchasing services.

You may opt out of SMS communications at any time by replying STOP to a text message from us. After opting out, you may receive a final confirmation message and will no longer receive SMS messages from us unless you subsequently provide consent.

For assistance with text messaging, reply HELP or contact Stellar Aesthetics Studio using the contact information provided on our website.

4. SHARING OF INFORMATION

We may share information with third-party service providers that assist us in operating our business, including providers of:

  • Appointment scheduling and booking;

  • Electronic medical record and practice management services;

  • Payment processing;

  • Website hosting;

  • Text messaging and communications;

  • Information technology;

  • Analytics;

  • Marketing and advertising; and

  • Other administrative or business services.

These service providers may access information only as reasonably necessary to provide services to us and are required, where applicable, to maintain appropriate privacy and security safeguards.

We may also disclose information when reasonably necessary to:

  • Comply with applicable law;

  • Respond to lawful requests or legal process;

  • Protect the rights, safety, or property of Stellar Aesthetics Studio or others;

  • Detect, prevent, or address fraud, security, or technical issues; or

  • Fulfill another purpose permitted or required by law.

5. PROTECTED HEALTH INFORMATION

Information collected in connection with your treatment as a patient may constitute Protected Health Information (“PHI”) under the Health Insurance Portability and Accountability Act (“HIPAA”).

Our use and disclosure of PHI is governed by applicable privacy laws and our Notice of Privacy Practices, where applicable.

This Privacy Policy is not intended to replace or modify our Notice of Privacy Practices.

6. PAYMENT INFORMATION

Payments may be processed through third-party payment processors.

Stellar Aesthetics Studio generally does not directly store complete credit card numbers or other full payment-card information on its website. Payment information may be collected and processed by third-party payment providers in accordance with their own privacy and security practices.

7. COOKIES AND ANALYTICS

Our website may use cookies and similar technologies to operate the website, understand how visitors use the website, and improve our services.

Third-party services may collect information about website visitors in accordance with their own privacy policies.

You may be able to control or disable cookies through your browser settings. Disabling cookies may affect certain website functionality.

8. DATA SECURITY

We take reasonable administrative, technical, and physical measures designed to protect personal information from unauthorized access, use, disclosure, alteration, or destruction.

However, no website, electronic communication system, or method of transmitting information over the Internet can be guaranteed to be completely secure.

9. DATA RETENTION

We retain information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide services, maintain appropriate business and patient records, comply with legal and regulatory obligations, resolve disputes, and enforce our agreements.

Patient medical records may be retained for periods required by applicable law and professional requirements.

10. THIRD-PARTY WEBSITES

Our website may contain links to third-party websites, platforms, or services.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of third-party websites before providing personal information.

11. CHILDREN'S PRIVACY

Our website and services are not directed toward children under the age required by applicable law to provide consent for the collection of personal information.

We do not knowingly collect personal information from children in violation of applicable law.

12. YOUR PRIVACY RIGHTS

Depending on applicable law, you may have certain rights regarding personal information we maintain about you.

You may contact us to request information about our privacy practices or to ask questions regarding information you have provided to us.

Certain information, including patient medical information, may be subject to additional laws and procedures governing access, amendment, disclosure, and retention.

13. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, services, technology, or applicable legal requirements.

When we make changes, we will update the Effective Date shown at the beginning of this Privacy Policy.

We encourage you to periodically review this page for the most current version.

14. CONTACT US

If you have questions about this Privacy Policy or our privacy practices, please contact:

Stellar Aesthetics Studio

33 Music Square West, Suite 110A
Nashville, TN 37203

TEXT: 615-680-7864

Last Updated: September 1, 2026